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Privacy Policy

Privacy Policy

This privacy policy statement describes how heyloverdolls collects, uses and shares your personal information when you visit or place an order from https://www.heyloverdolls.com (the "Website").

heyloverdolls uses the SSL security protocol to provide you with a safe and secure shopping environment and to ensure the security of your information when making a purchase.

What information does HEYLOVERDOLLS collect?

When you visit the Website, we will only collect information (such as device information and order information) that is necessary to comply with our legal obligations and to help us manage our business and provide you with better services.

When you visit our website, register as a member, make a purchase, subscribe to our newsletter or respond to a survey, we automatically collect your information. We also collect some information from cookies installed on your device.

When ordering or registering on our website, you will be asked to provide the following information: your name, billing address, shipping address, contact number.

How does HEYLOVERDOLLS use your personal information?

We use the information we collect from you for specific actions, such as completing any orders placed through the Site (including identifying your payment information, arranging for shipment, providing you with order invoices and/or order confirmations, and after-sales services).

The information we collect from you (as described at the time of collection and as permitted by law) may be used in the following ways:

Personalize your experience and your shopping experience
Provide after-sales services
Arrange transactions (including payment and shipment) and provide requested services
Complete competitions, surveys, special promotions, events or other Site activities
Communicate with you when necessary. We may write to you about your order or product questions. Or we may update you with the latest news and information.
Legal Basis for Processing Personal Information

If you are located in the European Economic Area (EEA) when you visit our Site, we will process your information as follows:

Where we rely on your consent to process your personal information, such processing is justified under Article 6(1) of the General Data Protection Regulation (EU) 2016/679 (GDPR).

(a) If the processing of your information is necessary for the performance of a contract between you and us or to take pre-contractual steps at your request, such processing will be based on Article 6(1) of the GDPR.

(b). If the processing is necessary for us to perform a legal obligation, we will process your personal information based on Article 6(1) of the GDPR.

(c) If the processing is necessary for our legitimate interests, the processing will be based on Article 6(1) of the GDPR.

Please note that if you have consented to the processing of your personal information, you can withdraw your consent at any time (for example by sending us an email), and withdrawing your consent will not affect any prior legal consent based on your processing.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the Contact Us link on our website.

If you are a European resident, we also note that we are processing your information to perform a contract with you (for example, if you place an order through the website), or otherwise to pursue our legitimate business interests listed above. In addition, please note that your information will be transferred outside of Europe, including to Lithuania.

How do we protect your personal information?

You are responsible for keeping your username and password on HEYLOVERDOLLS secure. We recommend choosing a strong password and changing it frequently. Please do not use the same login information (email and password) on multiple websites.

Minors

This website is not intended for individuals under 18 years of age.

Category

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.

In addition, you agree to our Messaging Terms

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